Current Initiative — Since 2024
Strategic Robotics Transformation

Where will robotics
reshape
your business in five years?

TWO QUESTIONS
1 - What ratio of your core business is affected by robotics today?
2 - What ratio of your core business will be affected by robotics in five years?

We help you answer these questions—then manage the dynamics of the transformation from vision to execution, maximizing benefits for your customers and employees.

Our Approach

From strategic clarity to operational reality

Robotics transformation isn't about deploying one robot—it's about understanding where automation will reshape your entire value chain, then managing that evolution iteratively. We don't start with solutions. We start with workshops that help your leadership team shape the outcomes you actually want.

01

Discovery Workshop - Value chain mapping & opportunity identification

We facilitate structured workshops with your decision-makers to map your entire value chain, identify where robotics could create impact (customer service, logistics, marketing, operations), and prioritize based on strategic alignment and feasibility.

Output: Value chain impact map, prioritized opportunity areas, 1-year and 5-year transformation roadmap

02

Outcome Design - Success metrics & experience requirements

Before selecting any technology, we work with you to define success: What do your customers need? What do your employees need? What business metrics matter? This ensures robotics serves strategic goals, not the other way around.

Output: Customer experience requirements, employee impact analysis, success metrics framework

03

Solution Architecture - Technical design & platform strategy

With outcomes defined, we design the technical solution—selecting robot types (service, delivery, marketing), form factors (wheeled, quadruped, humanoid, robotic arms), and platform architecture. Our preference: open-source platforms you control, not vendor lock-in.

Output: Technical architecture, vendor recommendations, platform strategy, security framework

04

Iterative Implementation - Pilot deployments & measured scaling

We deploy in phases: pilot programs in controlled environments, measure outcomes against defined success criteria, iterate based on learnings, then scale what works. This minimizes risk while maximizing organizational learning and stakeholder buy-in.

Output: Pilot deployments, performance dashboards, stakeholder feedback loops, scaling roadmap

05

Organizational Enablement - Change management & governance

Technology is only part of the transformation. We manage change across your organization: regulatory compliance (GDPR, AI Act), works council engagement, staff training, process redesign, and cultural adaptation. This is where our nine years of organizational consulting expertise becomes critical.

Output: Compliance documentation, training programs, change management framework, governance structure

Applications

Robotics transformation across your value chain

Service Robotics

Customer-facing automation that enhances service quality, reduces wait times, and frees human staff for high-value interactions.

Applications
  • Guest guidance & customer assistance (hotels, retail, healthcare)
  • Reception & concierge support
  • Food & beverage service
  • Indoor floor cleaning & industry scrubbers

Delivery Robotics

Logistics automation for moving materials, products, or supplies—from warehouse operations to last-mile delivery.

Applications
  • Intra-logistics (warehouse-to-production)
  • Last-mile delivery (urban environments)
  • In-building transport (hospitals, hotels)
  • Inventory management & restocking

Marketing Robotics

Experiential automation for brand engagement, entertainment, and monetization—creating memorable customer interactions.

Applications
  • Interactive advertising & promotions
  • Entertainment experiences (events, retail)
  • Product demonstrations & sampling
  • Social media content generation

Support Robotics

Support in error detection, enhanced measurement—extending human capabilities in monitoring & quality control applications.

Applications
  • Surveillance & security monitoring
  • Error detection in production lines
  • Enhanced measurement & quality control
  • Environmental monitoring & data collection

Multiple form factors for different use cases

Wheeled Robots
Quadruped Robots
Robotic Arms
Humanoid Robots
Platform Strategy

Open-source platforms you control

Why platform architecture matters

Many robotics vendors lock you into proprietary platforms—creating dependency, security risks, and limited customization. We take a different approach.

Our preference: open-source platforms managed by you. This gives you full control over data, security, and future development while avoiding vendor lock-in.

We support you from platform selection through deployment, customization, and ongoing management—whether you operate infrastructure in-house or through trusted partners.

Platform Benefits

  • Full data sovereignty (no vendor access to customer data)
  • Customizable to your specific requirements
  • No recurring licensing fees or vendor lock-in
  • Transparent security (auditable codebase)
  • Community-driven innovation and updates
  • Integration flexibility with existing systems
Case Studies

Multiple Case Studies in Pilot Phase & Concept Studies under Review

1 - MANUFACTURING · DELIVERY ROBOTICS · INTRA-LOGISTICS

Scope: Effectivity enhancement roadmap

Founder's decision not just to "get a robot" but to explore how robotics could improve routine process effectivity over a 5-year horizon. We started with a discovery workshop mapping their servicing process, identifying automation opportunities, and prioritization based on resource effectivity.
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2 - HOSPITALITY · SERVICE ROBOTICS · GUEST GUIDANCE

Scope: Guest services transformation roadmap

Hotel management decision not to "buy a robot" but to explore how robotics could enhance their guest experience over a 3-year horizon. We started with a discovery workshop mapping their entire guest journey, identifying guest experience opportunities, and prioritizing based on brand alignment and operational impact.
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3 - GASTRONOMY · SUPPORT ROBOTICS · INTRA-LOGISTICS

Scope: Peak-time revenue ramp-up roadmap

Management decision not to "instal a robot" but to explore how robotics could increase staff availability during the peak-times over a 3-year horizon. We started with a discovery workshop mapping their service bottleneck during rush hours, identifying opportunities through positioning staff in dedicated service areas to engage with guest (receive and serve orders) while the robots carry orders and used tableware.
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4 - RETAIL · MARKETING ROBOTICS · USER ENGAGEMENT - CONCEPT

Scope: Guest attraction in shopping mall

Management decision not just to "put a robot in charge" but to explore how robotics could increase guest attraction through an innovative differentiation approach. We started with a discovery workshop mapping the critical paths to visitors' attention identifying opportunities for interactive digital engagement that would effectively guide interested clients to the target retail location while generating a memorable, "Instagram-worthy" experience.
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Phase 1: Workshop with leadership team to map value chain, define success metrics (process effectivity, guest satisfaction, staff efficiency, brand consistency), and identify robotics as high-priority pilot.

Phase 2: Designed service flows for specific robot deployment— focusing on targeted tasks. Addressed GDPR (DSGVO) compliance, works council (Betriebsrat) engagement, and staff training before deployment.

Phase 3: 8-week pilot with iterative optimization based on feedback and operational learnings. Measured against pre-defined success criteria before recommending scale or initiation of parallel pilot field.

-35% Superfluous employee
transport distance
-28% Routine reception
desk inquiries
+12% Revenue uptake
during peak-times
0 GDPR privacy
complaints

These pilot deployments are part of a broader 3-/5-year roadmap exploring further delivery robotics (heavy weight / room service), marketing robotics (event experiences / happy hour), service robotics (floor / parking cleaning), and support robotics (storage monitoring / parking surveillance. The iterative approach allows us to prove value before scaling investment.

Why organizational expertise matters

JAN2009 was founded in 2016 as a management consulting firm serving diverse organizations. For nine years, we've specialized in organizational transformation— interim leadership, change management, regulatory navigation, stakeholder alignment.

In 2024, we launched our robotics transformation practice—recognizing that successful robotics adoption requires the same organizational capabilities we've been developing for years, just applied to a new domain.

This is why our robotics engagements succeed: We don't just understand technology—we understand how organizations actually change, how German regulatory frameworks operate, and how to design transformations that create value for both customers and employees.

9 Years Experience
46 Clients Served
118 Projects Delivered
38 Expert Consultants
JAN2009 Services - SINCE 2016
Core Services Framework

Comprehensive Management Consulting

01

Interim Management

Executive leadership solutions for critical transitions, crisis management, and organizational restructuring.

02

Strategic Organization Management

Comprehensive organizational design and strategic planning services aligning structure with vision.

03

Professional Project Management

End-to-end project delivery using proven methodologies, risk management frameworks, and stakeholder engagement strategies.

04

Expert Coaching

Personalized executive coaching programs designed to unlock leadership potential and accelerate professional growth.

05

Leadership Consulting

Strategic leadership development initiatives that build high-performance teams and foster innovation culture.

06

Talent Mentoring

Comprehensive talent development programs that identify, nurture, and retain high-potential individuals.

07

Next Generation Marketing (NG4P)

Cutting-edge marketing strategies leveraging digital transformation, customer experience optimization, and market penetration.

08

Structured Innovation Management

Systematic innovation frameworks transforming ideas into market-ready solutions while building organizational capability.

09

Multi-Generational Corporate Structuring

Organizational design solutions bridging generational gaps and optimizing knowledge transfer.

10

Life-Long Learning Implementation

Comprehensive learning ecosystems fostering continuous skill development in rapidly evolving business environments.

Ready to explore your robotics transformation?

We start every engagement with a strategic workshop—no sales pressure, just substantive exploration of where robotics could create value in your organization. Let's discuss your business and map out what transformation could look like.